Opening Hours

8:00 am - 4:00 pm
Monday to Friday

Emergency Service

Tel: 869-465-2013 / 600
24hrs / 7days

Customer Service

Tel: 869-465-2000
Fax: 869-466-7308
Sign Up for eBiz Pay Your Bill Report an Issue

Opening Hours

8:00 am - 4:00 pm
Monday to Friday

Emergency Service

Tel: 869-465-2013 / 600
24hrs / 7days

Customer Service

Tel: 869-465-2000
Fax: 869-466-7308
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SKELEC
  • Home
  • About Us
    • The Birth of SKELEC
    • History of Electricity on St. Kitts
    • System Overview
    • Feeder Listing
    • Our Partners
  • Customer Service
    • Transfer of Supply
    • Interactive Voice Response (IVR)
    • Feeder Listing
    • Forms
      • COVID-19 Moratorium
      • New Residential Supply
      • New Commercial Supply
      • Disconnection of Supply
      • Service Fees & Form
      • E-Billing Consent
      • Customer Consent
    • How to: Read Your Bill
    • Surcharge Calculations
    • Home Energy Calculator
    • Tree Cutting
    • FAQs
    • Tips
      • Electricity Safety Tips
      • Power Savers (Residential)
      • Power Savers (Commercial)
      • Customer Tips
      • Hurricane Tips
    • Report a Streetlight
    • Report an Issue
  • Going Green
    • Wind
    • Geothermal
  • Press Releases
  • Newsletters
  • Media Center
  • Careers
  • Contact Us
Skip to content
  • Home
  • About Us
    • The Birth of SKELEC
    • History of Electricity on St. Kitts
    • System Overview
    • Feeder Listing
    • Our Partners
  • Customer Service
    • Transfer of Supply
    • Interactive Voice Response (IVR)
    • Feeder Listing
    • Forms
      • COVID-19 Moratorium
      • New Residential Supply
      • New Commercial Supply
      • Disconnection of Supply
      • Service Fees & Form
      • E-Billing Consent
      • Customer Consent
    • How to: Read Your Bill
    • Surcharge Calculations
    • Home Energy Calculator
    • Tree Cutting
    • FAQs
    • Tips
      • Electricity Safety Tips
      • Power Savers (Residential)
      • Power Savers (Commercial)
      • Customer Tips
      • Hurricane Tips
    • Report a Streetlight
    • Report an Issue
  • Going Green
    • Wind
    • Geothermal
  • Press Releases
  • Newsletters
  • Media Center
  • Careers
  • Contact Us

IVR Fault Reporting

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July 29, 2020

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← SKELEC Office to Close on Wednesday 29th July for Tropical Cyclone Al92
IVR Bill Payment →

Recent Posts

  • Blown Switch Gear Causes Island Wide Outage January 14, 2021
  • SKELEC Issues Final Notice to Customers in Arrears January 8, 2021
  • Scheduled maintenance outages for 12th – 15th January January 8, 2021
  • Scheduled maintenance outages for 4th – 8th January January 4, 2021
  • Customers Asked to Settle Arrears to Avoid Disconnection December 24, 2020
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Customer Service Team

465-2000 ext. 7236 – Customer Service
customerservice@skelec.kn
465-2000 ext 7234 – Public Relations
pr@skelec.kn

Transmission & Distribution

465-2000 ext. 330 – Transmission Dept.
tnd@skelec.kn
465-2000 ext. 7245 – Meters
meterreaders@skelec.kn

Planning & Development

465-2000 ext. 331 – Planning
planning@skelec.kn

Finance & Administration

465-2000 ext. 7221 – Administration
admin@skelec.kn
465-2000 ext. 7229 – Billing
billing@skelec.kn
465-2000 ext. 7248 – Human Resources
hr@skelec.kn
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